Thank you for interest our products.
If you didn’t find the answer or still have hesitation?
Leave your email address and question. Your exclusive customer service representative will help you out!
It begins the day you place your order.
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page
An Amazon order number or eBay username for a purchase made through our website
A dated sales receipt from an authorized Anker Reseller that shows a description of the product along with its price
● If you made your purchase through our website, we may be able to locate your order using your email address, name or shipping address.
● If you made your purchase through an authorized Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
● If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.